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Technical Support (203)
Technical Support Related Questions
Referral Program (Affiliates) (6)
Frequently asked questions about the Mexxus Affiliate Program
SBS Personal and SBS Web Plans (46)
In this section of our FAQ you will find common questions/answers for our Small Business Solutions (SBS) Plans
Search Engine Optimization (SEO) FAQ (11)
Frequently asked questions about the Mexxus Search engine optimization service.
Billing questions (18)
In this section of our FAQ you will find common questions/answers concerning your invoice and payment methods etc...
Domain Names (12)
In this section of our FAQ you will find common questions/answers about domain names
Online Ordering (12)
In this section of our FAQ you will find common questions/answers about online ordering through the Mexxus website
        


Most Viewed Articles
Customizing Web Server Error Messages
When visitors coming to your site request pages that the web server cannot find, the web server generates and displays a standard HTML page with an error message. The...
List of well-known ISP SMTP server addresses. Find your ISP on this list.
Adelphia  mail.adelphia.net America Online (AOL)   smtp.aol.com Atlantic Broadband   smtp.atlanticbb.net AT&T (Broadband)   mail.attbi.com...
When I upload my website, I still receive the default Under construction page
Make sure you have uploaded to the correct folder. This is the case 99% of the time. The correct folder is "httpdocs" If you have confirmed that your...
What should I do if denied access via FTP?
Make sure you are using the correct username and password to login via ftp. If you are sure that the username and password are correct and still get errors...
Can i add addtional email accounts to my SBS package and is there any extra charges?
Depending on the SBS package you have signed up for each one has a different amount of email accounts. If you have reached your limit and will require additional email...
Why Am I Getting Duplicate Messages in Outlook 2002?
SYMPTOMS Outlook downloads messages from a Post Office Protocol 3 (POP3) server again after it empties the Deleted Items folder even if you have both the Leave a copy...
Does my Web site qualify for the Mexxus Affiliate Program?
Anyone can apply for the program. However, Mexxus reserves the right to refuse any site, especially if it contains unsuitable material. Web sites that would violate any...
My transfer was completed, but my site is not showing up?
Once a transfer is completed, it takes up to 48 hours to propagate around the Internet. If your site still does not show up after that, it is possible that your ISP...
Smartermail Webmail login problem
When you connect to your webmail.domain.com address the smartermail server attempts to re-direct you to a specific port which gets blocked by Internet Explorer. This...
How secure is the order process on your website?
The Mexxus order process is protected via a secure connection so that the data sent to the recipient can only be read by the recipient. Important information such as...
What is the cost if i would like an additional Email account on my plan?
If you would like to add additional Email Pop accounts to your domain Mexxus charges $2.00/Email Account per month. Yearly accounts are payable in advance. Alternatevely...
What is the Cost For Additional Disk Space?
The cost for additional disk space to be added to any Mexxus account is: $2.50/500 MB month $5.00/1000 MB month $10.00/2000 MB month $15.00/3000 MB month $25.00/5000 MB...
Setup E-mail with Outlook 2002/XP
1. Open Microsoft Outlook 2002/XP and choose "Tools" from the menu bar. Choose "Email Accounts" 2. Click on the "Add a new e-mail...
How do I set up Eudora 5 to check and send email
1. In Eudora, go to the Tools menu and select OPTIONS 2. In the Options window, you will see several icons on the left. Select GETTING STARTED (circled in...

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